What Can You Do with the EasyCustoms360 Dashboard?

What Can You Do on the Dashboard?

🔹 Ask a Question & Upload Documents

Upload your question and/or files to instantly start a pre-review in the system.The platform analyzes your submission according to defined criteria and automatically determines the correct pricing.You’ll instantly receive a clear quotation along with a Service Level Agreement (SLA) — a target delivery time.Once you approve, your case is assigned to the right expert you choose or  from our team.Throughout the entire process, your documents remain safe, and your access is uninterrupted.

🔹 Payments and Credit Management

All payments are securely processed through Paddle.You can pay instantly by credit or debit card.After each transaction, your invoice is automatically generated and delivered.From the Payments section, you can view full details — including which question or case each payment relates to.

You can also fund your account with credits and pay directly from your balance.View your current balance, purchase new credits, or track your usage by project.For transactions made using credits, the system automatically updates your remaining balance — letting you complete new requests instantly without re-entering card details every time.

🔹 Corporate Management and Team Assignment

This feature is specially designed for corporate members and provides full control to company administrators.Through the “Subscription Management” section, the admin can invite team members, assign roles, and oversee all consultancy activity from a single panel.Each employee can submit their own questions, while the company administrator can monitor and manage every request centrally.All consultancy processes for your organization can be tracked, authorized, and managed through one unified channel.

🔹 My Questions & Workflow Tracking

All of your consultancy requests are displayed in one place with real-time status labels such as:In Progress, Delivered, and Closed.The system automatically notifies you at each stage.A complete timeline of your cases is stored — allowing you to see exactly when each step occurred.

🔹 Support & Revisions

Need clarification or a revision after delivery?You can send a message directly to the expert via the Support area.Every message is timestamped and stored — ensuring your communication history is always available.

SLA Transparency: What Commitments Do We Make?

For every job, EasyCustoms360 defines a clear Service Level Agreement (SLA) at the quotation stage.The SLA is displayed on your dashboard with target delivery times and live progress tracking.

Workflow Overview

1. Quotation & SLA Creation: Fee and target delivery date defined
2. Approval & Payment: One-click confirmation or payment via credits
3. Work Starts: Expert assigned, status changes to “In Progress”
4. Delivery & Notification: Your report or answer is delivered and uploaded to your panel
5. Revision Stage: If needed, clarification or correction steps can be initiated

Each step is fully traceable — with visible dates and durations — ensuring transparency and accountability for both the consultant and the client.

In Summary:

• Real-time progress tracking
• Corporate team management & role assignment
• Fast payments through the credit system
• Secure processing via Paddle
• All your documents and past cases in one dashboard
• SLA transparency at every stage

🎯 Get Started Now👉 How It Works:👉 Corporate Membership: